Terms of sale

Last updated on: [26 March 2025]

OVERVIEW

This website is operated by LipsTech. Throughout the site, the terms “we”, “us” and “our” refer to LipsTech. LipsTech offers this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new tools or features added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on the website. It is your responsibility to check this page periodically for changes. Continued use of the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

Product Information

Our store currently offers a glucose saliva test, classified as a wellness product. Please note:

• This is not a medical device.

• It is not intended to diagnose, treat, cure, or prevent any disease.

• Always seek advice from a qualified healthcare provider before making health-related decisions.

As part of our ongoing development process, product specifications, features, or packaging may be subject to change prior to final release. We will inform all pre-order customers of any significant updates.

Pre-Order Policy

• The product is available exclusively for pre-order at this time.

• Estimated delivery: Christmas 2026 (subject to production and logistical delays).

• By placing a pre-order, you acknowledge that the product will not be shipped immediately.

• We reserve the right to adjust the design, features, or pricing before the official release. Customers will be notified of any significant changes.

Payment and Pricing

• Pre-orders must be paid in full at the time of purchase.

• Prices are listed in Euros and US Dollars, inclusive of applicable taxes where required.

• We accept major credit cards, PayPal, and other secure payment methods available at checkout.

• If product updates occur post-purchase, you will be notified. You may request a full refund before shipping if you do not accept the changes.

Shipping and Delivery

• We currently ship to customers in the United States, United Kingdom, and European Union.

• Estimated shipping date: Christmas 2026 (subject to change).

• We will provide regular updates regarding production and shipment schedules.

• Customers are responsible for any customs duties or import taxes applicable in their country.

Cancellations, Refunds, and Returns

• You may cancel your pre-order at any time before the product is shipped for a full refund.

• Once the item has been shipped, our standard return policy applies.

Return Eligibility:

• Returns are only accepted for defective or damaged items due to the nature of the product.

• If your item is damaged upon delivery, please contact us at orders@lipstech.fr within 7 days, including proof of damage (e.g., photos).

• Approved refunds will be processed within 14 business days and returned via the original method of payment.

Limitation of Liability

• The product is sold “as is”, with no warranties, express or implied, regarding its fitness for a particular purpose.

• We are not liable for misuse of the product or misinterpretation of test results.

• To the maximum extent permitted by law, our total liability is limited to the amount paid for the product.

Intellectual Property

All content on our website—including but not limited to product descriptions, logos, branding, and media—is the exclusive property of Lipstech and may not be copied, reproduced, or used without prior written consent.

Privacy Policy

Your personal data is collected and processed in accordance with our Privacy Policy.
By placing an order, you consent to the use of your data for the purposes of order processing, delivery, and customer support.

Governing Law and Dispute Resolution

These Terms are governed by the laws of France.
In the event of a dispute, both parties agree to seek amicable resolution first. If unresolved, disputes will fall under the jurisdiction of the Tribunal de Commerce de Créteil.

Contact Information

For any inquiries or support, please contact:

Lipstech
📧 Email: contact@lipstech.fr
📍 Address: 63 Boulevard de la République, 94800 Villejuif, France